Quality Policy

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Here at Susaron we have been packaging infusions since 1929 when we would manually gather a variety of medicinal plants from the area surrounding Peña Susarón (Puebla de Lillo-León) which we would then sell to passengers travelling on the Trans-Cantabrian train when it made its obligatory stop. In 2011 Laboratorios Sanor became part of Grupo Angel Camacho, and is currently a subsidiary, having taken on our mission, vision and values as its own.

This long journey is thanks to the fact that we are aware of what our customers demand in relation to the products we produce. As a result, Management has proposed developing an ongoing improvement process based on the LEAN methodology that satisfies the aforementioned demands while simultaneously improving business results, stimulating our employees and being looked upon positively by society, as well as all of the stakeholders composing the company.

For this reason, Susaron, in compliance with the requirements of standards ISO 9001:2015 and ISO 22000:2005 has established the following principles:

  • Ensure the quality and safety of our products, thereby satisfying our customers’ needs and expectations by strictly controlling processes and complying with the specifications, standards and applicable codes.
  • Incorporate management based on the reduction or elimination of environmental impacts into our processes and reconcile this goal with the rational use and consumption of raw materials, energy and natural resources.
  • Continuously improve all of the company’s activities and, accordingly, the effectiveness and efficiency of the management system.
  • Promote staff awareness and training regarding responsibility in relation to the quality and safety of the products produced.
  • Incorporate risk-based management into our processes.
  • Promote and maintain communication with all stakeholders that is sufficient, effective and timely.

Susaron as a whole is responsible for complying with that set forth in the Management System.

Otero de las Dueñas, 1 June 2017

Rubén Robles Martín

– Managing Director of Susaron, S.A.-
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